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Infor LN Functional Consultant - Logistics

Department: Infor
Location:

nfor ERP LN Functional Logistics Consultant

Join the company that is leading the business sustainability revolution. Be a part of an incredibly talented, dedicated, dynamic, and creative team. At PCG our consultants, practice leaders, and customer support advocates are the best in the industry. We know that when you surround yourself with the best, you achieve success – success for our customers.

PCG is a trusted provider of tailored end-to-end IT solutions that consistently and predictably deliver business sustainability. PCG is a company built on relationships, partnerships, and experiences. We offer a single point of accountability. We have tremendous resources and capabilities in place to care for every aspect of a customer’s technology environment—from the back office to edge apps to the cloud and across the entire supply and demand chain whether it’s enterprise application cloud and hosting solutions or enterprise application (ERP) implementation and management, partner with our customers for success.

Opportunity:

The Infor ERP LN Logistics Consultant will provide business/functional expertise on customer implementations and works within a project team with guidance and direction from the PCG Project Manager and Solution Architect executing implementation activities during specific phases of the project.

Location:

PCG consultants can reside anywhere in the US and must be willing to travel to customer sites as required

Responsibilities

  • Several years of consulting experience, with demonstrated experience delivering full life cycle implementations of Infor ERP LN – Supply Chain/Logistics across multiple workstreams, Procure to Pay, Order to Cash, Issue to Resolution, Service, etc.
  • Ability to manage customer expectations considering current and planned solution capabilities
  • Actively participate in status meetings and escalate issues that need attention from management
  • Work directly with customer’s stakeholders to ensure that rationale/value for the project is documented and agreement is reached on how value-based use cases will be implemented
  • Perform detailed gap analysis and write use case test plans
  • Configure the application as per solution design and execute test cases based on the test plan during all phases of testing
  • Organize and conduct customer training to drive adoption
  • Monitor solution stability post-implementation and facilitate effective handover to support the organization
  • Utilize database queries to investigate application or configuration issues with the knowledge of data models and object relationships
  • Strives to exceed expectations on every implementation to have a referenceable customer
  • Promotes and proud to be part of the PCG team and support team members
  • Stays current in Infor LN technology – 10. x and completed required education courses
  • Required to enter time/expenses per PCG policy
  • Displays a professional demeanor at all times

Qualifications

  • Bachelor’s degree in a technology or business-related field preferred
  • A minimum of 3+ years of qualified experience in Infor LN software implementations specific to Supply Chain/Logistics solutions
  • Supply Chain/Logistics industry experience is a plus (having been in roles such as Supply Chain Manager, Materials Manager, etc)
  • Experience with FactoryTrack Shop Floor and Warehouse Mobility preferred
  • Effective written and verbal communication skills; ability to prepare and deliver oral presentations
  • Ability to analyze complex problems and formulate alternative approaches
  • Promotes a positive attitude with customers and project team members

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